Accessible Storefront Cleaning Standards

Our storefront cleaning accessibility statement explains how we make the store-front cleaning experience safe, usable and inclusive for everyone. We commit to designing cleaning operations and the storefront cleaning area to meet accessibility expectations, ensuring entryways, glass surfaces and display fronts are cleaned in ways that minimize hazards and preserve access. This statement outlines compliance with WCAG 2.1 AA principles where digital information about our services is provided, plus on-site measures that support customers and staff with disabilities.

We prioritise a clear, reachable and well-signposted storefront cleaning area so that people using mobility aids can navigate safely during cleaning windows. Our operational plans include temporary tactile markers, visible wet-floor warnings and non-slip materials for foot traffic near entries. In addition, our communications — whether printed notices or web content about storefront sanitisation — follow semantic structure, readable fonts and contrast ratios that align with WCAG 2.1 AA compliance.

We maintain accessibility features on digital pages about our storefront cleaning services to support assistive technologies. These pages are tested for screen-reader support, have logical heading order, and use ARIA attributes only where necessary. When describing scheduling for front of store cleaning, we use clear language and provide alternative formats for accessibility announcements so information about closures or access changes is perceivable and operable by all users.

Keyboard access and operable interfaces are fundamental for anyone who cannot use a pointing device. Our online booking and notification systems for shopfront cleaning are engineered to be fully navigable by keyboard navigation, with visible focus states, skip links and predictable tab sequences. We also ensure any interactive controls exposed to customers or staff during a storefront cleaning operation have accessible names and roles so screen readers can convey intent accurately.

At the physical site we implement practical accessibility measures: clear pathways, lowered temporary barriers for detours, and staff trained to assist customers with disabilities during rear or temporary access routes. Below are key design considerations we follow for the storefront cleaning area:

• Visual cues and tactile markers near entryways
• High-contrast signage for cleaning schedules and detours
• Non-reflective, non-slip floor treatments while cleaning is underway

These actions complement our digital accessibility work and help achieve an inclusive environment for everyone.

We validate accessibility through regular audits and user testing with diverse participants. Our digital content undergoes automated and manual checks against WCAG 2.1 AA checkpoints, and our on-site procedures are reviewed to remove barriers in the storefront cleaning workflow. We use a combination of semantic HTML, alternative text for images, and explicit aria-labels or roles where necessary so our web pages provide robust screen-reader support and clear navigation for assistive technologies.

If you need assistance or an alternative format related to store front cleaning information, or if you encounter barriers in the storefront cleaning area, please contact our accessibility team through the usual communication channels you use to reach us. We welcome requests for adjustments and will respond to accessibility requests in a timely manner. Our goal is to provide inclusive cleaning practices and accessible information that respect the needs of all customers and employees.

We continually update processes to reflect advances in inclusive design and cleaning best practices for shopfront cleaning and storefront sanitisation. Regular training ensures our staff understand how to support people with sensory, mobility or cognitive differences during cleaning operations, while our digital teams keep content compatible with modern assistive technologies.

Commitment statement: We are committed to maintaining accessible storefront cleaning services and accessible online information about those services in alignment with WCAG 2.1 AA. Continuous improvement and collaboration with accessibility stakeholders guide our work so that the storefront cleaning area remains safe, understandable and usable for everyone.